Terms & Conditions

Party Information

  1. Online bookings require a minimum of 2 days notice. For late bookings please contact the store.
  2. Please try to book parties as early as possible to ensure that you get the date and time that you want.
  3. Invitations – you can create invitations for your party using our online Party Invitation Maker. Alternatively, printed invitations are available in-store.
  4. Deposit. A $100 deposit is required to confirm all bookings ($200 for private hire). The remaining balance can be paid on the day of the party. Deposits are non-refundable.
  5. We will contact you prior to your party to confirm the number of children attending. Alterations can only be made up to 24 hours prior to the party. Please be aware that you will be charged for the number of confirmed children plus any additional children on the day.
  6. Cakes. You can bring your own cake or we can supply one. Ask staff for details.
  7. Please advise us if any of your guests have any special dietary requirements or allergies, or if you have any other special needs.
  8. Please note that a 15% surcharge applies for parties held on public holidays.
  9. For Private Hire bookings – it is the responsibility of the hirer to obtain a liquor license should they intend to serve alcohol.
  10. All prices displayed are in AUD.

Croc’s Playcentre Rules

  1. Parents and carers must supervise children at all times.
  2. Children must remove their shoes and wear socks before entering the play area.
    Children must also remove jewellery and any other sharp objects.
  3. No outside food or drinks allowed, with the exception of baby food and children’s drink bottles. Special dietary requirements can be catered for by arrangement with management.
  4. Children who are clearly unwell should not use the play facilities.
  5. Please report any accident or injury to a member of our trained staff.